At WasteXAI, we understand that trust is the foundation of our relationship with our customers. As a software-first platform dealing with critical operational and financial data, our commitment to security, privacy, and data integrity is paramount. This document outlines our approach to safeguarding your information and ensuring the reliability of our platform.

Our Commitment to Your Data

WasteXAI is built on the principle that your data is your asset. We are dedicated to providing a secure environment where your information is protected, transparently managed, and used solely to deliver and improve the value of our services to you.

1. Data Collection & Purpose

We collect data necessary to provide and enhance our services, including:

• Sensor Data: Real-time fill levels, timestamps, and related environmental data from IoT sensors deployed on your physical assets (e.g., waste bins, other enterprise assets).
• Operational Data: Information related to service schedules, pickup confirmations, vendor details, and historical performance.
• Financial Data: Cost structures, billing information, and savings metrics relevant to waste management and broader enterprise optimization.
• User Data: Account information, user roles, and interaction data within the WasteXAI platform.

Purpose: This data is used exclusively for:

• Delivering core WasteXAI services (real-time monitoring, recommendations, automation).
• Improving platform functionality, AI models, and agent performance.
• Generating reports, analytics, and insights for your benefit.
• Ensuring platform security and operational reliability.

2. Data Storage & Infrastructure Security

Your data is hosted on leading cloud infrastructure providers with robust security certifications.

• Cloud Infrastructure: We leverage industry-leading cloud platforms (e.g., Google Cloud, AWS, Azure) known for their enterprise-grade security, compliance, and reliability.
• Encryption: All data is encrypted both in transit (using TLS 1.2+ for all communications) and at rest (using industry-standard encryption protocols) within our databases and storage systems.
• Access Control: Access to production environments and customer data is strictly controlled on a need-to-know basis, with multi-factor authentication (MFA), strong password policies, and regular access reviews.
• Network Security: Our infrastructure is protected by firewalls, intrusion detection/prevention systems, and continuous vulnerability scanning.

3. Data Privacy & Your Rights

We are committed to respecting your privacy and adhering to applicable data protection regulations.

• Privacy Policy: Our comprehensive Privacy Policy details how we collect, use, and protect your personal and operational data. We encourage you to review it for full details.
• Anonymization & Aggregation: For product improvement, benchmarking, and industry reports, we may use anonymized and aggregated data. This data is stripped of identifying information and cannot be linked back to individual customers or properties.
• No Sale of Data: We do not sell your individual customer data to third parties.
• Data Retention: We retain data only as long as necessary to provide our services, for legitimate business purposes, or as required by law.
• Your Control: You have rights regarding your data, including access, correction, and deletion, as outlined in our Privacy Policy.

4. Platform Security & Reliability

We employ a multi-layered approach to ensure the security and continuous availability of the WasteXAI platform.

• Secure Development Lifecycle (SDL): Security is integrated into every stage of our software development, from design to deployment.
• Regular Audits & Testing: We conduct regular security audits, penetration testing, and vulnerability assessments by independent third parties to identify and remediate potential weaknesses.
• Incident Response: We have a defined incident response plan to quickly detect, respond to, and mitigate any security incidents.
• Business Continuity & Disaster Recovery: Our systems are designed for high availability and include robust backup and disaster recovery procedures to ensure service continuity.

5. Compliance & Certifications

We are committed to meeting relevant industry standards and regulatory requirements.

• Industry Standards: We adhere to best practices for cloud security and data management.
• Future Certifications: As WasteXAI grows, we plan to pursue industry-recognized security certifications (e.g., SOC 2 Type II) to further demonstrate our commitment to data protection.

6. Transparency & Communication

We believe in open communication regarding our security practices.

• Security Updates: We will communicate significant security updates or changes to our policies as necessary.
• Contact: For any security or privacy concerns, please contact us at support@wastexai.com.

Disclaimer: This document provides a general overview of WasteXAI's security and data trust commitments. For detailed information on data handling practices, please refer to our full Privacy Policy and Terms of Service.